Lululemon: Store Product Notification
OVERVIEW
Lululemon Athletica is a billion-dollar, yoga-inspired apparel company operating over 500 stores in 17 countries.
PROBLEM
Cultivating a strong sense of community through in-store events and local products is essential for the brand. But Lululemon needed an easy way to share this store-specific info with relevant customers while maintaining corporate control over email design.


Within weeks, our team developed a custom solution allowing Lululemon to create consistently branded emails
while giving local stores the flexibility to select products and content to send to their specific distribution lists.
Our Solution
Our Results
-
500k Increased efficiency in email creation
-
32% Decrease in call centre support volume
-
12% Increase in conversations
-
64% Increased efficiency in email creation
-
350 Emails sent per week