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Online Payments

OVERVIEW

Aviva Insurance’s customers have a hands-off relationship with their brokers when it comes to payments, making it crucial for their direct payments system to be intuitive and reliable. The online payment portal should be able to automate customer’s payments and processing as well issue out digital receipts on an annual basis.

PROBLEM

Develop a payment processing system capable of handling high volumes and process multi-currency transactions.

The online payment portal should be able to automate customer’s payments and processing as well issue out digital receipts on an annual basis.

Our Solution

  • User-oriented

    Front-end validation and error messaging allowing customers to validate their input.

  • Duo security

    Secured by Google Captcha and PCI compliant by offloading payment processing to Moneris hosted solution.

  • Email notifications

    Company branded receipts that provides customers with a digital record of their payments.

Our Results

  • 600 Daily payments

  • $144M Payment value

  • 2.1k Multi-currency transactions per year

  • 120k Email receipts annually

  • 87% Success rate in checkout and cart completion

See what’s next

Understand our results

Learn more about our success stories.

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