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Selecting an AEM Partner: 10 Key Factors

Adobe Experience Manager (AEM) is a powerful solution that helps you manage and deliver personalized content across multiple channels. To implement it successfully and support your digital initiatives, you need an experienced partner. Here are 10 key considerations to keep in mind:

1. Expertise

Choose a company with a proven track record of successful AEM implementations across various industries and use cases. They should be able to navigate complexities, solve problems efficiently, and align solutions with your business goals.

2. Case Studies

Review case studies showcasing previous work and client success stories. A proven track record of delivering value and exceeding client expectations is a strong indicator of a trustworthy partner.

3. References

Contact the existing clients of potential partners to gather insights into their experiences. Reputable companies will offer references, and satisfied customers will be happy to share their positive experiences. 

4. Certifications

Adobe certifications demonstrate proficiency in implementing and supporting AEM solutions. Ask about the training and ongoing professional development initiatives your potential partner undertakes. Digital On Six, an Adobe Agency Preferred Partner, brings over 15 years of experience in delivering digital innovation.

5. Integrations

AEM can combine data and insights with your content to deliver optimized experiences. An ideal AEM partner should integrate various Adobe components or third-party applications to enhance your digital marketing efforts and drive ROI.

6. Alignment

Your AEM partner should understand your organization’s unique objectives, challenges, and priorities. A consultative approach fosters a productive partnership and achieves your tangible business objectives.

7. Collaboration

Open communication, ongoing collaboration, and mutual trust are essential. Ensure your partner will engage in transparent dialogue and work closely with your internal teams throughout the project lifecycle.

 8. Scalability

Your AEM partner should be able to grow with your business. Assess their ability to handle complex projects, adapt to changing priorities, and scale resources. A flexible partner can tailor AEM solutions to suit your organization’s needs.

9. Proficiency

Your partner should demonstrate technical proficiency across the entire AEM stack, including front-end development, back-end integration, and cloud deployment.  They should embrace innovation and leverage emerging technologies that drive continuous improvement.

10. Support

Evaluate potential partners based on their post-implementation support offerings, including help desk services, software updates, performance monitoring, and proactive problem resolution.

As a trusted Adobe partner, Digital On Six specializes in customizing and integrating the AEM platform through long-term strategic relationships that foster innovation, growth, and mutual success. Contact us to learn how we can create customized experiences that help grow your business. 

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